The boring but neccessary bit...
Terms and Conditions
1. General Conduct
The instructor of Dabs Driving School is bound by a professional code of conduct. Your instructor will be courteous, polite, tidy and punctual. They will behave in a professional and ethical manner at all times. The instructor’s car will be well maintained, clean and tidy and will be fitted with dual controls as part of their standard equipment. The car will be fully insured for driving tuition. The instructor will not smoke in the car while giving tuition, nor will they use your lesson time for any other form of business, personal or otherwise.
2. Qualifications
As a minimum the instructor will hold the official Green ADI badge licensing them, by the Driving Standards Agency (DSA), to give driving tuition.
3. Driving Licence and Eyesight
The learner must hold a current, valid driving licence (provisional or full), which must be produced on or in advance of their first lesson. The learner must also check that they can read a number plate at a distance of 20.5 metres (i.e. 67 feet - about 5 car lengths) with glasses if normally worn.
4. Payments
Please note payments must be made in advance of the training. To book a course, a 50% deposit is required within one week of the booking being made. The balance is due before, or on commencement of the first lesson.
Please note the deposit or any subsequent training fees paid are only partially refundable in the event that you decide to cancel the training once the booking has been accepted by the instructor. If you decide to cancel your booking you forfeit 50% of the course fees or the monies for the sum of lessons taken, whichever is the greater. At the time of booking a binding agreement is made between yourself and the instructor. This does not in any way affect your statutory rights to be provided with the goods and services you have bought.
5. Lesson Postponement
All postponements of lessons must be notified at least 2 days in advance otherwise the full training fee of the lesson will be still be payable. The instructor reserves the right, for your safety, to postpone lessons if he or she feels that the weather or road conditions are unsuitable or dangerous. The instructor cannot be held responsible for any costs incurred as a result of them having to postpone any lessons, for whatever reason.
a) Bookings
Driving tests can be booked by you or the instructor. Test bookings always take priority over other lessons. Therefore, your lesson may be postponed to allow for someone else’s driving test and vice-versa. Changes to lesson bookings as a result of this will be notified immediately. However, you are advised to check the instructor’s availability prior to making a test booking. Test appointments must be notified to the instructor as soon as they are known; otherwise they cannot guarantee to provide a vehicle for the test.
b) Use of the vehicle
In the interests of customer and public safety the instructor reserves the right to withhold the use of a car for the test if, in their opinion, your driving is actually or potentially dangerous.
c) Test cancellation
Three clear working days notice of cancellation or postponement is required by the DSA. Failure to provide the required notice will result in the loss of your test fee. The instructor cannot be held responsible for any postponement or cancellation of tests by the DSA.
6. Punctuality
In their own interests learners are advised to be punctual for their lesson appointments. All such appointments should be recorded in their driving skills workbook (Appointment Record section). The instructor would normally wait for a maximum of 15 minutes before the lesson would be abandoned and the lesson fee forfeited or become due for payment. A reciprocal waiting time may become necessary if the instructor is delayed due to unforeseen circumstances. Any lesson time lost as a result of this would be made up by the instructor either at the end of the normal lesson time if possible or at a later date.
7. Learner Comfort and Safety
In the interests of comfort and safety learners are advised to wear suitable footwear and clothing which does not restrict movement. Learners must also take note of any medication they are taking that may affect their ability to drive safely and advise their instructor accordingly before taking any lesson booked.
8. YOUR STATUTORY RIGHTS
Nothing in these terms and conditions will reduce your statutory rights relating to faulty or misdescribed goods or services provided.